Level 1
End-User Computing & IT Support Engineering
Duration: 3 Months
Build your IT foundation — master computers, OS, and networks.
Highlights:
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Hands-on with real hardware and Windows setup
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Learn cabling, crimping, BIOS & driver troubleshooting
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Gain essential field and desktop support skills
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Perfect start for non-IT or beginner students
Level 2
IT Service Desk & Technical Support Engineer
Duration: 3 Months
Become the face of corporate IT — manage users, systems, and support.
Highlights:
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Work with Active Directory, Azure AD & Office 365
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Learn ITIL, ticketing & ServiceNow workflows
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Handle remote access, VPNs, and patching
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Build confidence in customer-facing tech roles
Level 3
System Engineer: Virtualization & Server Administration
Duration: 4 Months
Learn to run and manage enterprise servers and virtual environments
Highlights:
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Deploy & manage VMware, Hyper-V, and KVM
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Configure Windows & Linux servers
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Practice real datacenter setup labs
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Master the backbone of modern IT infrastructure
Level 4
Enterprise Network & Infrastructure Engineer
Duration: 4 Months
Connect the world — design and secure enterprise networks.
Highlights:
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Learn VLANs, routing & switching (Cisco Labs)
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Configure firewalls, VPNs & network monitoring
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Hands-on with pfSense, Zabbix & Wireshark
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Build resilient enterprise-grade networks
Level 5
Enterprise IT Security & Cyber Defense
Duration: 4.5 Months
Protect systems, users, and data — become a cyber defender.
Highlights:
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SOC & SIEM operations using Wazuh/Splunk
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Firewall, IDS/IPS & Zero Trust design
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Vulnerability assessment & ISO 27001 framework
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Hands-on security monitoring and response labs
Level 6
Cloud & DevOps Infrastructure Specialist
Duration: 5 Months
Build, automate & scale infrastructure in the cloud.
Highlights:
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Learn AWS, Azure, Docker, and Terraform
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Deploy CI/CD pipelines with GitHub Actions
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Manage servers, containers & monitoring
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Prepare for Cloud & DevOps Engineer roles
Level 7
IT Infrastructure Architect & Strategy Leadership
Duration: 5 Months
Move from engineer to architect — design and lead global systems.
Highlights:
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Learn hybrid cloud & enterprise architecture
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Implement DR, HA & governance frameworks
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Develop IT strategy, documentation & risk plans
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Executive mentorship by Jameel Ahmad