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Mastercourse in End-User Computing, Hardware & IT Support Engineering

Build the foundation of IT—from computers and networking to desktop and server support. Learn real-world skills that make you job-ready as a system or support engineer.

Job-Oriented | Placement-Ready | Hands-on Practical Course | 100% Job 

What You’ll Learn

Learn the core IT hardware and networking skills needed to start your career as a Desktop Support or IT Engineer.

Build, assemble, and troubleshoot computers, laptops, and peripherals like a professional.

Master Windows installation, configuration, and system optimization from scratch.

Understand how networks, routers, switches, and cabling connect users and systems.

Learn server hardware setup, racking, and data center basics used in real IT environments.

Gain hands-on experience with user account management, drivers, antivirus, and software deployment.

Understand backup, recovery, and basic security practices for end-user devices.

Acquire essential IT Support and Service Desk skills to confidently handle user issues.

Learn how to perform diagnostics, documentation, and escalation in professional IT support workflows.

Become job-ready for roles such as Desktop Engineer, System Engineer, or IT Support Technician

Detailed Course Curriculum

10 modules : 46 lectures

    • Understanding camera types: DSLR, mirrorless, cinema cameras

    • Sensor sizes & lenses: Full-frame vs APS-C, focal lengths & depth of field

    • Exposure triangle: ISO, Aperture, Shutter Speed — how to control light

    • Framing, composition & rule of thirds

    • Product, food, fashion & lifestyle photography angles

    • Lighting tools: softbox, diffuser, reflector, LED panel

    • Using AI (Firefly / Midjourney / Leonardo.ai) for pre-visualization & lighting mockups

    Hands-On:
    Conduct a tabletop product shoot with three lighting setups (soft light, rim light, and high contrast).

    • Visual storytelling: translating emotion through camera

    • Shot types: wide, mid, close, macro, point-of-view

    • Camera movements: pan, tilt, dolly, gimbal, drone

    • Using stabilizers & rigs for dynamic shots

    • Scene continuity & maintaining the 180° rule

    • File formats & codecs (RAW, ProRes, MP4)

    • Data backup, shot labeling, and on-set workflow

    Hands-On:
    Shoot a 30-second product film demonstrating 3 movement styles with continuity.

    • Lighting psychology: how light affects emotion & storytelling

    • 3-point lighting: key, fill, back light

    • Hard vs soft light & diffusion techniques

    • Practical lighting, silhouettes & ambient light control

    • Color temperature (Kelvin) & gels for creative effects

    • Studio & outdoor lighting workflow

    • AI-based light planning (Firefly prompts for mood scenes)

    Hands-On:
    Design lighting for a mood-based product ad — “Luxury vs Energetic” theme.

    • Understanding sound behavior (reflection, diffusion, absorption)

    • Identifying & isolating external noise sources

    • Building DIY soundproofing setups: foam, panels, bass traps, acoustic fabric

    • Choosing the right microphones (lavalier, shotgun, condenser)

    • Microphone placement for product & dialogue recording

    • Recording ambience & room tone

    • Using portable isolation shields for clean sound

    • Gain staging, phantom power, and audio sync (clap sync/timecode)

    Hands-On:
    Set up a small home or portable recording booth, record a clean voiceover track, and compare untreated vs treated audio.

    • Basics of melody, rhythm & tempo

    • Creating emotion through sound (happy, suspense, luxury, calm)

    • Composing music using MIDI & digital instruments

    • Structure of jingles: hook, verse, bridge, outro

    • Sound layering: SFX, Foley, transitions & risers

    • Music licensing & royalty-free platforms

    • AI tools for composing & inspiration (AIVA, Mubert, Soundraw, Boomy)

    • Mixing music with visuals for ad rhythm & timing

    Hands-On:
    Compose a 15-second background score and sync it to an animated product ad.

    • Writing effective voiceover scripts for TV & digital ads

    • Recording techniques for different tones: corporate, energetic, emotional

    • Cleaning & editing voice tracks (noise reduction, EQ, compression)

    • Syncing dialogue with animation or live action

    • AI voice tools: ElevenLabs, PlayHT, Synthesia Voice

    • Accents, tone, emotion & pacing

    • Exporting voiceover stems for editors & mixers

    Hands-On:
    Write, record, and produce a professional AI voiceover for your ad film project.

    • Importing, trimming, and syncing multi-camera footage

    • Storyline building: pacing, rhythm, and flow

    • Transitions & motion titles

    • Color correction and cinematic grading in DaVinci Resolve / Premiere

    • Sound design in post: EQ, reverb, delay, compression, stereo imaging

    • Mixing for multiple platforms (TV, YouTube, Instagram)

    • Loudness & mastering standards (-14 LUFS / -1dBFS)

    • Rendering, codecs, and export for broadcast or digital

    Hands-On:
    Edit & color-grade your full ad film, complete with mixed music and voiceover.

    • Understanding the ad production process (Concept → Pre-Production → Post)

    • Team roles: Director, DoP, Gaffer, Stylist, Art Director, Sound Engineer

    • Script breakdown & storyboarding

    • Scheduling, budgeting, and call sheets

    • Directing models/talent & managing a shoot

    • Client briefing, revisions, and sign-off process

    • AI pre-visualization & animatics: Runway ML, Kaiber, Pika Labs

    • Workflow integration with editors, colorists, and composers

    Hands-On:
    Plan, shoot, direct, and deliver a 30-sec brand ad film as a team project.

    • Selecting your best scenes & sequences

    • Editing narrative flow with brand identity

    • Adding your custom jingle or sonic logo

    • Designing video case studies & project breakdowns

    • Publishing on Behance, YouTube & personal websites

    • Presenting work to clients or studios with Tome.ai

    Final Deliverables:

    1. Product Photo Campaign

    2. Cinematic Ad Film (with sound)

    3. Jingle or Background Score

    4. Branded Showreel

Who Should Join This Course

This course is designed for anyone who wants to start a real, practical career in IT — even without a computer science backgro

Any Graduate (Fresher or Experienced

Build your first IT career path, regardless of your degree or stream.

BPO, Banking, Finance, or Customer Support Professionals

Move from non-technical work into a stable, growing IT role.

Non-IT Graduates

who always dreamed of working in a professional corporate IT company but lacked the right start.

IT & Engineering Students

who don’t want to go into coding, but want to explore alternate domains like Technical Support, System Administration, Testing, or Data Analytics.

BE / BTech Electrical & Electronics Engineers

looking to shift from hardware or field jobs into the IT infrastructure industry.

Aspiring Entrepreneurs 

who want to start their own small IT support or computer services business.

Individuals 

Seeking Extra Income through part-time or freelance computer and network support services.

Course Description

Step into the world of IT Infrastructure with our End-User Computing & IT Support Mastercourse, crafted for 2025 and beyond. Built from real industry experience, this course gives you the hands-on skills every organization needs to keep its systems, networks, and users running smoothly. Join hundreds of learners who’ve begun their tech careers here gaining the practical foundation that leads to roles in Desktop Support, System Engineering, and IT Operations. Whether you’re a beginner entering the IT field or someone aiming to strengthen your technical base, this program will help you: - Build a strong understanding of computers, operating systems, and networking. - Troubleshoot and maintain desktops, laptops, and peripherals confidently. - Learn real-world skills in cabling, server racking, and basic data center operations. - Understand how hardware and software connect to power every business environment. From your first week, you’ll work on real hardware and live network environments not simulations so you develop true, job-ready confidence. The course bridges technical knowledge with workplace readiness, including practical sessions on Windows installation, drivers, LAN setup, user management, antivirus, and system optimization. ​Our curriculum is continuously refined to stay aligned with modern IT practices, ensuring you master what the market demands: hands-on experience + troubleshooting expertise + service desk fundamentals. ​By the end, you’ll be capable of setting up complete office IT environments—from system assembly to user support and ready to step into your first IT job with full confidence. You’re not just learning IT, you're becoming the backbone of every modern workplace. Join now and start your journey toward a successful IT career.

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From Support Engineer to CTO — Your Growth Starts Today

This course gives  you the skills to enter IT, The next six tracks show you exactly how to grow, upgrade, and rise into the top technical and leadership roles in the IT Infrastructure world.

Track 1

End-User Computing & IT Support

Perfect for freshers and non-IT learners. Prepares you for roles like IT Support Engineer with skills in AD basics, Office 365, and ticketing tools. Salary starts at ₹2.5–3.6 LPA

Track 2

IT Service Desk & Technical Support:

Ideal after 6–12 months of IT support experience. Prepares you for Service Desk and Technical Support roles with skills in Server Management, ITIL, Azure AD, and ServiceNow. Salary range: ₹3.6–4.8 LPA.

Track 3

Virtualization & Server Infrastructure:

For those with 1–2 years of IT support experience, this track prepares you for roles like System Administrator or VM Engineer. You’ll master VMware, Hyper-V, and storage configuration. Salary range: ₹5–6.5 LPA.

Track 4

Cloud Administration

For professionals with 2–3 years of infrastructure experience, this track prepares you for Cloud Engineer roles. You’ll learn AWS, Azure, GCP, and cloud automation, with salary packages around ₹6–8 LPA.

Track 5

IT Security & Cyber Defense

Best suited for professionals with 3–5 years of infra or cloud experience, this track prepares you for roles like Security Analyst or SOC Engineer. You’ll gain skills in firewalls, SIEM, VPN, and security compliance, with salaries typically ranging from ₹7–10 LPA.

Track 6

IT Security & Cyber Defense

Best suited for professionals with 3–5 years of infra or cloud experience, this track prepares you for roles like Security Analyst or SOC Engineer. You’ll gain skills in firewalls, SIEM, VPN, and security compliance, with salaries typically ranging from ₹7–10 LPA.

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